Good morning

As we enter into the 2nd lockdown period I wanted to pass on how things are with me and my plan upon the reopening

currently all online booking remains suspended (as announced in the update on March 23rd)
Those who’s appointments were affected at the beginning of the lockdown will be offered the first appointments
Those who have supported my business through the lockdown by pre payment of appointments will then be offered appointments
Online booking will be reopened at once people that fall into these categories have confirmed appointments

Many of you have been in touch offering kind words of support which has really touched me, this has been yet another blow to me personally as I had just got back on my feet after my accident. The kindness shown by you has helped me to keep focused on the future

It is without doubt going to be a very busy few weeks and the whole team are going to do our best to see you all as soon as we can

We ask as always that if calling, leave a message and where possible tell us what days are best for you to have an appointment, leaving us a detailed message will help prevent continued missed calls

We will work through everyones appointment requests methodically and do understand that you will also be returning to work so you may also find it hard to commit to appointments

I am still posting out products once a week, I can still order systems from Total Cover Plus as normal
I am in constant contact with Total Cover Plus who have said hair systems are arriving from China. There may be a few weeks extra production time added to bespoke orders but with our continued lockdown I don’t foresee any impact for those waiting for their systems

Once again can I ask you add the email address to your contacts, if you find the emails go in your junk folder add us as a VIP so help prevent that as many of you still don’t see these updates, I will also add the latest news to the website so you can always check their too

I thank you for your continued support and ask for your patience once we reopen as we will be overwhelmed with calls, we are here for you though as we will get through this together

I echo what the Government are saying about stay home and stay safe so we get through the covid-19 pandemic as smoothly as possible and can rebuild our lives

Add Your Comment